PROFESSIONAL SERVICE ASSOCIATION INTRODUCTION


Professional Service Association (PSA) is an independent trade association dedicated to the highest standards of quality service. The purpose of PSA is to be the voice of the independent service provider and to assess and identify industry related problems and provide solutions. PSA is dedicated to providing educational training, certification, business management training, support and fairness to the independent service industry. PSA encourages professionalism and honesty and publicly identifies those technicians who provide a level of service professionalism that meets the criteria established by the service industry, with industry approved certification credentials.

PROFESSIONAL SERVICE ASSOCIATION (PSA) BENEFITS

The most important thing that you can do as a technician is to let your customers know at a glance that you are one of the best that our industry has to offer. By becoming a Certified Appliance Professional with a Master Technician rating, you join the ranks of the best-trained and most knowledgeable appliance service technicians in the country today. By passing the examination you are being tested and accredited as a Master Technician by a panel of your peers who are members of the Professional Service Association and are responsible for the validity of the
testing procedures.